JEM Research Marketing Research StaffOur staff has over 50 years combined in marketing research experience.

Our competition with very large call centers and even larger turnover will tell you that quality interviewers are hard to come by.  At JEM Research we believe in the importance of highly trained employees.  We never let new employees loose on projects until we are absolutely sure that they are ready.  The quality doesn’t stop after the training process.  Every interviewer is constantly evaluated to ensure that each interview is a quality interview.  Ten percent of each interviewers calls are monitored by an experienced supervisor.  Each monitored interviewed is then critiqued and each interviewer is given suggestions on how to improve.

Why is this unique and important to our clients?  Because of our attention to detail with our interviewing staff, the data for your project will be of the best quality. Due to our process, we are able to evaluate our collection strategy multiple times during your project to ensure that all data is uniformly collected.  Data collected by JEM Research employees will prove to be more actionable and statistically revelent than data collected by out competiton.